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JPEN
07Collaborators

How to work with collaborators

This guide shows how things usually go after you contact a “Can make”, “Can teach” or “Can advise” collaborator, until you receive a device, learn to make one, or get advice. Please check the actual process and costs with each collaborator.

01

Can make

Getting a 3D printed assistive device you want to try

Please check first

OKWhat you can ask for
  • Choose from the existing models published on COCRE HUB
  • Ask for a print in the sizes you specify (for parametric items)
Not offeredNot offered

Collaborators cannot take requests to design a new device from scratch.

  1. STEP 1

    Ask whether they can help

    Email

    You

    Tell them the device you want to use (model name or URL), the sizes you need and where you will use it (a short description is fine).

    The collaborator

    Decides whether they can help and replies to you.

    Your request is not confirmed at this point.

  2. STEP 2

    Check the details and costs, then agree

    Email or online

    Check what they propose: model, sizes, material, cost, expected delivery and so on.

    If everything looks fine, agree and they start making it.

    Your request is confirmed once you are happy with the details.

  3. STEP 3

    Receive it and check the contents

    Post or hand delivery

    Receive the device by post or in person.

    What is included

    • The device itself
    • Instruction sheets
    • Data files (if needed)

    What you receive is not a finished product but a tool that is meant to be adjusted.

  4. STEP 4

    Try it and share your thoughts (optional)

    Email, etc.

    Share how it felt to use the device in daily life.

    If needed, ask about remaking or fine-tuning it.

    Feedback is optional. Share as much as you can.

02

Can teach

Learning to 3D print by yourself

Please check first

“Can teach” collaborators help you become able to 3D print by yourself.

OKSupport you can get
  • Technical advice on your own printer (settings, failed prints, etc.)
  • Hands-on sessions and workshops using the printers at their place

* Some support may involve a fee.

Not offeredNot offered

Making the device for you (when you want a finished product) is not offered. Please contact a “Can make” collaborator instead.

  1. STEP 1

    Get in touch and describe your situation

    Email

    What to tell them (examples)

    • The device you want to make (type, what troubles you)
    • Whether you have a 3D printer
    • Where you are stuck (settings you do not understand, failed prints, etc.)

    The collaborator

    Reads your message and considers the best kind of support (technical advice or a workshop).

    Your request is not confirmed at this point. Feel free to just ask.

  2. STEP 2

    Receive a proposal and check it

    Online

    The collaborator proposes support that fits your situation.

    A. Technical advice

    By email or online. They tell you how they will help, the scope and the expected cost.

    B. Workshop or lesson

    Online or in person at their place. They tell you the format, content, duration and fee.

    Go ahead once you are happy with the proposal and the cost.

  3. STEP 3

    Learn and try it out

    Advice or workshop

    Technical advice

    • Learn settings and printing tips for your own printer
    • Understand why prints fail and what to watch out for

    Workshop

    • Operate their printer and print by yourself
    • Get a feel for “I can make this myself”

    The goal is not a finished product but skills you can repeat on your own.

03

Can advise

Talking with a specialist to find the best option

Please check first

“Can advise” collaborators are places where specialists such as occupational therapists give advice that fits your condition and daily life.

OKWhat they offer

They think with you, from a professional point of view, about choosing a device, how to use it and whether to introduce it at all.

NoteGood to know

They will not necessarily make or 3D print something on the spot. * Some consultations may involve a fee.

  1. STEP 1

    Get in touch and describe your situation

    Email

    What to tell them (examples)

    • What troubles you and in which daily situations
    • An outline of your disability or condition (as far as you are comfortable)
    • Why you want a device, and what you are unsure about

    What the collaborator does

    • Reads your message
    • Decides whether a specialist should be involved
    • Considers whether they can help

    No detailed assessment yet. Keep personal information to a minimum.

  2. STEP 2

    Receive a proposal and check the method

    Online, etc.

    The collaborator suggests how the consultation will go and the expected cost.

    Possible formats

    • Email
    • Online meeting
    • In person (where possible)

    What will be discussed

    Choosing a device, whether 3D printing suits you, expected costs and so on.

    This is professional advice, not a medical assessment. Go ahead once you are happy with it.

  3. STEP 3

    Talk with the specialist

    Consultation

    Talk about your daily life in more detail and sort out the best options together.

    Possible outcomes

    • An existing device is enough
    • 3D printing is a good fit
    • Not introducing a device for now

    If needed, they also explain the characteristics of 3D printed devices.

    The goal is the best choice for you. Deciding not to make anything is also a valuable outcome.

  4. STEP 4

    Move on to the next step

    Finish or connect

    Depending on the result, they suggest what to do next.

    • Ask a “Can make” collaborator (to get a device made)
    • Learn with a “Can teach” collaborator (to make it yourself)
    • Look at models and resources
    • Consult local services

    It is fine to finish with the consultation only. You do not have to go on to making anything.